The information contained in this Website / Application is for general information purposes only. The information is provided by Saathi. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. The customer agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Saathi.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the Application/Website up and running smoothly. However, Saathi takes no responsibility for, and will not be liable for, the Website / Application being temporarily unavailable due to technical issues beyond our control. These terms and conditions ("User Terms") apply to your visit to and use, of the Site whether through a computer or a mobile phone, the Service and the Application, as well as to all information, recommendations and or services provided to you on or through the Site, the Service and the Application. This document is an electronic record in terms of Information Technology. This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the "I ACCEPT" button, you are consenting to be bound by these User Terms. Please ensure that you read and understand these entire user terms before you use the site. If you do not accept any of the User Terms, then please do not use the Site or avail any of the services being provided therein. Your agreement to these user terms shall operate as a binding agreement between you and Saathi in respect of the use and services of the site. Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at https://www.saathi.com/terms. By accepting these User Terms, you also allow Saathi to send you promotional emails and SMS alerts from time to time.
SERVICES 1. The Site permits you to avail the transportation services offered by saathi. The Service allows you to send a request through saathi to a Rider on the saathi network. The Rider has sole and complete discretion to accept or reject each request for Service. If the Rider accepts a request, saathi, notifies you and provides information regarding the Rider - including Rider name, Vehicle number, contact details of the Rider and such other details as saathi may determine. 2. saathi shall procure reasonable efforts to bring you into contact with a Rider, subject to the availability of Rider in or around your location at the moment of your request for such services. 3. By using the Application or the Service, You further agree that: i. You will only use the Service or download the Application for Your sole, personal use and will not resell or assign it to a third party; ii. You will not use an account that is subject to any rights of a person other than You without appropriate authorization; iii. You will not use the Service or Site for unlawful purposes; iv. You will not try to harm the Service, Site or our network in any way whatsoever; v. You will provide saathi with such information and documents which saathi may reasonably request; vi. You will only use an authorized network to avail the Service; vii. You are aware that when requesting Services, whether by message, via Site or calling the call center of saathi, standard messaging charges, data charges, voice charges, as applicable, of the Your and Our phone network service providers, will apply; viii. You will comply with all Applicable Law from Your country of domicile and residence and the country, state and/or city in which You are present while using the Site or Service;
and 4. Saathi reserves the right to immediately terminate the Service and the use of the Application in the event of non-compliance with any of the above requirements. Further, Saathi will store the information provided by you or record your calls for contacting you for all Service related matters. You shall promptly inform Saathi on any change in the information provided by you. 5. Saathi shall provide information regarding services, discounts and promotions provided by Saathi to You by way of an SMS or email to your registered mobile number/registered email ID. You also have the option to discontinue receiving such information at any point of time. To discontinue receiving such information, you may at any point of time visit the specific link provided in the Site to discontinue the same. 6. Saathi will be entitled to enter into any tie-up in terms of joint-venture or otherwise with any other institution engaged in the business of providing services analogous and/or similar to those herein contained. In such case, depending upon the modality and the mechanism as may be devised, you will be provided with the services by Saathi jointly and/or severally with the party/ies in joint venture. You hereby give your irrevocable consent and permission to such a tie-up. In the event of such a tie-up, the terms and conditions herein contained will, mutatis mutandis, become applicable in respect of such tie-up arrangement also.